Suzanne was great at getting me to articulate what drives me and made me acknowledge and see my strengths in a new light. Her questions are unassuming and yet perceptive and she has helped me identify several scenarios I would not have considered otherwise. She has also given me a toolkit that I still use as a regular check point to assess how I am doing and where I need to focus my attention.
As someone that is very much a people pleaser and enjoys helping others, my biggest challenge was learning techniques on how to take time to think, instead of always being the yes man that I had become. I saw this as a huge area for development and Suzanne as my executive coach helped me extensively change my approach. I now see clearly and more objectively. In the past, I unintentionally prevented others from learning and growing by actioning everything myself - a major stumbling block in my leadership growth and development. Suzanne quickly uncovered the problem and provided me with the tool kit I needed to succeed. With my newly honed skills, I can adjust my actions and modify my reactions for increasingly positive results. These indispensable lessons will serve me well as I continue to climb the ladder'.
My challenge was a lack of self-esteem & confidence which I felt was required in order to further progress my career. My self-perception was disproportionate to how others saw me. I also felt I required guidance to support not only my career aspirations but also in my personal life as the two go hand in hand. My lack of confidence was making me doubt my capability and preventing me from entering certain situations as I would assume negative outcomes. I thoroughly enjoyed my sessions with Suzanne, nervous at first but comfortable to share information and open up about my feelings. I certainly felt listened to and was satisfied she understood my situation. Suzanne inspired me to map out my vision and explore the different situations and how I felt within them. Suzanne also promoted taking small steps and helping to believe you can work through them with confidence and pace. Suzanne did challenge me but that was required in order to provide coaching, I did feel supported but what I appreciated the most were feeling confident to speak out and Suzanne’s calm and controlled manner, something I aspire to be more like! The results are still work in progress, my confidence has improved, I feel more comfortable to participate in various activities/situations. The main aspect I implemented was to take a step back, revisit my plan and spend five minutes each day thinking. By not being as re-active the outcome is most certainly more effective. My library has also grown! And this is key to enable a wider view on subject matter and to help navigate your own thoughts and feelings. I would recommend Suzanne as a coach, mentor and facilitator of group sessions having completed various with my colleagues.
From the moment we met I knew that working with Suzanne was going to be an amazing experience. Suzanne, was employed as a leadership and cultural change consultant and hit the ground running immediately. She brings a creative and pragmatic approach to all situations, balancing the needs of the business whilst asking the oh so tough questions. She is both brave, sensitive and challenging and always prepared to talk about the 'elephant in the room'. Suzanne pushed my thinking and confidence in my own leadership style and has been a long term mentor and coach. In times of challenge both personal and professional, not only do I rely on Suzanne's counsel, I benefit from her wisdom and life experience. I am delighted that Suzanne is again creating her own organisation and I am sure that she will be an integral part to many other organisation's and leaders success in the future. I highly recommend Suzanne in the areas of coaching and consulting at all levels
I’ve just completed the last of my six coaching sessions with Suzanne and I’ve found the whole experience extremely valuable and rewarding. I have recently taken on a senior position at a new company and I knew that I would be facing some tough audiences both internally and externally. I approached Suzanne to give me some coaching and guidance on how the be assertive and professional in the different situations I would be likely to face. Right from the first session, Suzanne asked me some very challenging questions to help both of us understand what were the underlying issues that were causing me concern. From here, we were able to break down the issues into smaller manageable chunks which really helped me to focus on what I needed to do. The sessions were never easy as Suzanne would always drill down further to my responses to make sure I was being honest with myself. The guidance she gave me was always extremely relevant to my situation and in most cases, I was able to put them into practice soon afterwards. After each session, I felt more confident and more able to deal with some of the challenges that I was now facing. Each time we met we would review how I had applied my learnings, what went well and what we needed to spend more time on. I’ve found the coaching from Suzanne to be highly professional and rewarding. We covered a lot of topics in our time together but I felt from the outset she really understood my issues and the guidance has been extremely valuable. As a result, I feel I am much better equipped to deal with all the different challenges that my role presents and I now look forward to meetings knowing I can deal with any situation that arises. If you are looking for highly professional, challenging, individual and transforming coaching then I wouldn’t hesitate to recommend Suzanne.
I worked with Suzanne on building my confidence and assertiveness. Everybody thought I was confident but they didn’t know what was going inside where I was quietly simmering! I was unable to say what I really thought and was cross with myself for not handling things differently. I felt like a doormat! Now I put myself across confidently with my customers, my husband and even my daughter’s teacher!
As part of a corporate Emerging Leader Program, Suzanne Mountain was appointed as my coach and HR Champion around 18 months ago. From day one, it was clear that Suzanne had a wealth of experience in this field; was going to challenge me to be accountable for my own development, but also genuinely wanted to guide and support along the way. Suzanne's open and trustworthy manner has made it very easy for me, not only to talk freely about turning my own personal weaknesses, but also about creating a clear structure to develop these areas and put me on the path to success in my ambitions. Suzanne has a natural ability to see into the crux of a matter and always seeks to understand before making herself understood. She always brings a fresh perspective to a discussion that enables you to think differently and more positively. I very much enjoyed working with Suzanne and the invaluable guidance she has given me will continue to shape my thinking and make me a better leader for a long time to come.
Suzanne was recommended to me by another colleague within the Recruitment sector as I had been looking for a coach to work with for the past number of months. From the beginning, I found Suzanne to be extremely personable and felt we made a connection straight away. I was slightly nervous of carrying our sessions out through Skype but after a few minutes into our session I forgot that we weren't talking in person! Suzanne has been instrumental in helping me grow my business, drill down on specific goals and asking those all important questions!! As a small business owner, she has got to know what I do and what makes me tick! I would highly recommend Suzanne to any business owner or female entrepreneurs who wants to grow their business and work with a like minded individual that is passionate about what she does!!
I have faced 2 main situations whereby I sought the advice and guidance of Suzanne. The first relates to my perception that my career had stalled and that I was ready to take the next step but didn’t have the opportunity in my current role to do this. The second relates to personal challenges I was having with a colleague. Both scenarios were having a damaging impact on my confidence and made me question whether I was capable of doing my job Working with Suzanne allowed me to restructure my thought processes resulting in my ability to ‘see the wood for the trees’. Through guided questioning she allowed me to reach my own conclusions, which gave me a huge amount of confidence with regards the steps I needed to take. Suzanne’s non-judgemental style meant I felt comfortable sharing private thoughts and feelings and this level of trust between the two of us meant that I felt fully supported throughout the process. It wasn’t all plain sailing though, Suzanne is not afraid to ask the challenging questions and take you outside of your comfort zone. She manages this element very carefully however to ensure that you feel supported throughout, despite the occasional feelings of discomfort. Following my sessions with Suzanne, I am now able to approach scenarios with more objectivity. My confidence has grown and I feel more equipped when dealing with challenges at work. I would have no hesitation in recommending Suzanne and will certainly make use of her services again in the future. She is the consummate professional, able to read people and situations quickly and accurately, which allows her to quickly focus on the areas which need addressing.
I've got a big decision to make about my life - whether to stay with my employer when they move location, or stay local and look for a new challenge. I've always found Suzanne's Facebook group "Navigating Change" really helpful - full of advice and tips that resonated with me, so I turned to her for some more structured support in making this decision. In our intensive one to one session Suzanne listened to all the aspects I was struggling with and really helped me focus on the issues that mattered most at this stage, rather than be sidetracked by the things that I would only need to deal with after I'd decided what to do. Once I'd done that, the decision seemed much clearer. I feel as if a weight has been lifted off my back and I can look to the future with relish. I look forward to working with Suzanne again as I move forwards.
I decided to investigate life coaching after a friend had suggested it might be what I need in order to support a plan that was in the making; starting a new business. On my side, I had the plan, the passion, the conviction, and the experience of running a business in a previous lifetime. Against me, I had ‘the fear’. Actually, I had two types of fear. The first type was welcome and necessary - the anticipation, the commitment, the finality of leaving a job. The prose, the cons, the ‘will this actually work’ feelings which are tempered with solid planning and resourcing. But I also had a large dose of the second, destructive type of fear. Self-doubt. A loss of confidence. In hindsight, a form of depression from which the escape seemed to be the creation of this new business. I was aware that unpicking the tangled web from escapism, to healing, to planning and execution was going to take a special kind expertise and so, I set to task with ‘Operation Mojo’ which landed me at the door of Suzanne Mountain. My first question to Suzanne: ‘What is the difference between counselling and life-coaching?’ Suzanne: ‘There is an overlap of course – but counselling will focus on yesterday whereas life coaching will focus on tomorrow’. Sign me up! Suzanne was outstanding. Allowing the natural pace of such a rebuild is one thing –keeping me on the right path was another. She did both, no problem. At times, the work was challenging, but in the main, it was exhilarating. After 6 sessions, 1 per month, I am now clear, energised and have many of the plans required to be business ready underway. It is no longer a form of escapism. I don’t need that escapism anymore (a significant statement indeed). I still have the fear though. But it’s the right one. The one that is exciting. The one where plans are made and executed. I feel alive. I went to Suzanne to change my life – and that is exactly what she did. My eternal thanks.